Shipping policy

Shipping Policy

Thank you for shopping with SuperbSales! We are committed to providing fast, reliable, and convenient shipping to our customers across the United States.

Shipping Locations

We currently ship orders to addresses throughout the United States.

At this time, we do not offer international shipping unless otherwise stated on the applicable product or checkout page.

Processing Time

Orders are typically processed and shipped within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays will generally begin processing on the next business day.

Processing times are estimates and may occasionally be longer during periods of high order volume, promotions, or circumstances beyond our reasonable control.

Delivery Time

Standard shipping within the United States typically takes approximately 3–5 business days after your order has been shipped.

Please note that processing time is separate from shipping and transit time. Therefore, the total time from placing an order to delivery may be approximately 4–7 business days under normal circumstances.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, weather, holidays, peak shipping periods, or other circumstances beyond our reasonable control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation containing tracking information through your order information or the email address provided at checkout.

Please allow some time for tracking information to become active after your order has been shipped.

Shipping Delays

We do our best to ship orders promptly and provide accurate delivery estimates. However, SuperbSales is not responsible for shipping or delivery delays caused by shipping carriers, severe weather, natural disasters, holidays, peak shipping periods, incorrect or incomplete addresses, or other circumstances beyond our reasonable control.

A shipping delay does not automatically qualify an order for a refund or cancellation.

Incorrect or Incomplete Shipping Address

Please carefully review your shipping information before completing your order.

If you notice that your shipping address is incorrect or incomplete, please contact us as soon as possible at trendytreasures7676@gmail.com.

We will make reasonable efforts to assist with address corrections before the order is shipped, but we cannot guarantee that changes can be made after an order has been placed.

Once an order has shipped, we may be unable to change the delivery address.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible at trendytreasures7676@gmail.com with your order number and, when applicable, clear photos of the damaged package and product.

If your tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location and contact the shipping carrier.

If you believe your package is lost in transit, please contact us with your order details so we can assist you and, where appropriate, work with the shipping carrier to investigate the shipment.